Reservations & Refunds
our reservation and refund policies:
You can reserve your places well in advance of your Trip Date, secure in the knowledge that your places are guaranteed by us. Your commitment is non-refundable within 2 weeks of your Trip Date, and your Trip Date may not be rescheduled. If you cannot make an advance non-refundable commitment you can choose to call us at any time, even at the last minute, to see if we have room.
We often, but not always, can accommodate last minute additions or reservations. So, don't hesitate to call us to secure any available places. If you arrive at our meeting place with unreserved additional persons, we may not be able to include them in the trip. Don’t risk the frustration - please call us first.
If you have any questions, or if we can assist you in planning an adventure that you and your friends will look forward to repeating again and again, please give us a call...we'll take care of the rest.
(218) 522-4446 -or- MNWhiteWaterRafting@gmail.com
POLICY REGARDING NON-REFUNDABLE RESERVATIONS
If you fail to arrive for your trip or are late and the trip has already departed, please remember, yours was a non-refundable commitment.
In preparation for your trip and for safety, we schedule staff and take no more reservations once a trip is full. We have a limited amount of places available on our trips. As with other events (sporting, concert, etc.) we guarantee to you the places that you purchased, we do not sell them to anyone else, and we do not issue refunds.
We will try our best to work with you to reschedule but there are no guarantees as our season fills up rapidly and we limit the numbers of available spots for safety reasons.