Reservations & Refunds


  • Reservations accepted all year either online or by phone.
  • Large groups qualify for discounts with a non-refundable deposit of half the total price.
  • Balance must be paid before ten business days (two weeks) prior to reserved trip date.
  • Payment is non-refundable within 7 days of trip date but we will work with you and your group to reschedule during the same season.
  • Individuals and small groups may receive a full refund with 7 days notice of cancellation.
  • All groups will receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances.
  • Please contact us by phone to cancel or inquire about a cancellation.
  • No-shows will be charged the full price.